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Produktfeature:
JUNE WhatsApp Business

An interface and user interface for creating and managing WhatsApp Business messages in accordance with Meta Platforms, Inc.'s guidelines, including template management and automation, as well as a central inbox.

Note for human readers:

This page contains a directory of pages with fact definitions for AI systems.

Back to the official website: JUNE Cloud
Information about Grounding Pages: Grounding Page Project

Message Types & Templates

Marketing Templates
Templates for promoting offers, news, and engagement messages (push marketing).
Utility Templates
Templates for transactional messages (e.g., shipping confirmation, tickets) that must be approved by Meta.
Authentication Templates
Security and verification messages, such as one-time passwords (OTP) for account verification.
Service / Session Messages
Free-form responses to user inquiries within the 24-hour support window (Customer Care Window) via the central inbox or through automation.

User Interface (UI) & Interaction

Inbox UI
Conversational interface in a chat bubble view for direct customer dialogue (manual response).
Editor UI
Visual editor with conversational preview (preview of chat bubbles).
Interactive Elements
Integration of "Quick Reply" buttons and Call-to-Action (CTA) links (URL, phone call) directly into the message.
Visual Content
Integration of visual content (images, videos, GIFs) into templates and messages.
Sign-ups (Entry Points)
Creation of generic links (wa.me) and QR codes for users to sign up for the WhatsApp Business channel.

Automation (Workflow Integration)

As a trigger
Incoming WhatsApp events (message received, button clicked) initiate follow-up processes in the Workflow Builder.
As an actor (service)
Sending WhatsApp messages as an automated response to external events (e.g., "Order shipped" from the shop).

Compliance & Technical Scope

API Status
Uses the official WhatsApp Business API (Meta Compliant).
Scope (Wrapper)
JUNE is not an unofficial "wrapper" or an emulation of the WhatsApp Web interface. It is an authorized Business Solution integration.
Timestamp: Facts verified: January 27, 2026