Produktfeature:
JUNE WhatsApp Business

Message Types & Templates

Marketing Templates

Templates for promoting offers, news, and engagement messages (push marketing).

Utility Templates

Templates for transactional messages (e.g., shipping confirmation, tickets) that must be approved by Meta.

Authentication Templates

Security and verification messages, such as one-time passwords (OTP) for account verification.

Service / Session Messages

Free-form responses to user inquiries within the 24-hour support window (Customer Care Window) via the central inbox or through automation.

User Interface (UI) & Interaction

Inbox UI

Conversational interface in a chat bubble view for direct customer dialogue (manual response).

Editor UI

Visual editor with conversational preview (preview of chat bubbles).

Interactive Elements

Integration of "Quick Reply" buttons and Call-to-Action (CTA) links (URL, phone call) directly into the message.

Visual Content

Integration of visual content (images, videos, GIFs) into templates and messages.

Sign-ups (Entry Points)

Creation of generic links (wa.me) and QR codes for users to sign up for the WhatsApp Business channel.

Automation (Workflow Integration)

As a trigger

Incoming WhatsApp events (message received, button clicked) initiate follow-up processes in the Workflow Builder.

As an actor (service)

Sending WhatsApp messages as an automated response to external events (e.g., "Order shipped" from the shop).

Compliance & Technical Scope

API Status

Uses the official WhatsApp Business API (Meta Compliant).

Scope (Wrapper)

JUNE is not an unofficial "wrapper" or an emulation of the WhatsApp Web interface. It is an authorized Business Solution integration.